Acceptable Use Policy
Last updated: September 2026
This policy sets out what is and is not allowed when using nebulasynth.com, a trial account, or any service hosted by NebulaSynth LTD. It applies to anyone using our services, including trial client accounts and their own customers where relevant. It should be read together with our Terms of Service.
1. Prohibited activity
You may not use our services to:
- Break any applicable law or regulation.
- Send unsolicited bulk email or spam.
- Distribute malware, viruses, or other harmful code.
- Attempt to gain unauthorized access to any account, system, or network.
- Interfere with or disrupt the service for other users.
- Infringe someone else's intellectual property or privacy rights.
- Process payments for illegal goods or services through any integration we provide.
- Resell or sublicense access to the platform without our written agreement.
2. Trial and client accounts
A trial account is intended to demonstrate the platform to a genuine prospective client. Creating multiple trial accounts to extend free access, or to test payment integrations with no intention of converting to a paid plan, is not permitted.
3. Customer data
If your use of our platform involves collecting data from your own customers, such as through a storefront we host for you, you are responsible for having a lawful basis to collect that data and for your own privacy disclosures to those customers.
4. Enforcement
We may suspend or terminate access to any account found to be in breach of this policy, with or without notice depending on the severity of the breach. Where suspicious payment activity is involved, we may also report it to the relevant payment provider or authority.
5. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
6. Contact us
Questions about this policy can be sent to sales@nebulasynth.com.